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Home > About Us > Policies > Guarantee and Plant Return Policy

Guarantee and Plant Return Policy


The Farmer's 100% Guarantee:              

*All returns must be accompanied by dead plant, original receipt, and original sales ticket.

On Trees and Shrubs:   All woody outdoor trees and shrubs are guaranteed for one full year from date of purchase.

Perennials:   Perennials are guaranteed until November 1st of purchase year.

* For dead plants, store credit will be issued for the amount paid. Cash/credit card refunds will not be given on dead plants. All store credits expire one year from date issued.

* Guarantee Excludes:  sod, annuals, herbs, mums, pansies, houseplants, tropicals, holiday plants,purchases made using a store credit, and purchases made using a contractor's discount.  Clearance sale items are not guaranteed.

* Guarantees are non-transferable.

Returns

We are happy to accept returns of items in original, sellable condition (at manager's discretion) within 10 days of purchase with the following exceptions: sod, annuals, herbs, chrysanthemums, houseplants, tropicals; sales on holiday & clearance items are final; installation & delivery charges are non-refundable after service has been performed. All returns must be accompanied by original receipt & original sales ticket.