Retail Nursery Locations
It is important to us that we provide the best possible services and products to our customers. Please contact us to let us know how we can help. Call 703-327-3940 or tell us “How Are We Doing” or “Ask us a question”.
If you would like to contact an individual location, find your location.
Landscaping Department – Report a Problem
Report a dead plant or problem with your Planting or Hardscape installation. Please call the Landscape Department at 703-327-5050 or 301-353-0606, or report a problem by submitting an online report. Dead plants or problems reported by phone, or emails without photos attached will be inspected by a Customer Service representative as quickly as our schedule allows.
In the peak seasons there can be a delay of 10-14 weekdays for an inspection. If you are able to forward photo(s) of the plants or problem we will be able to move more quickly.
How to send a photo or a dead plant or problem to the Landscape Department –
- From your smart phone: If you’re on a smart phone, please take a photo of the plant and attach it to your report. Forward photos to [email protected]
- Email from desktop: If you’re reporting a problem from your computer, please complete the dead plant or problem form and send photos by separate email to [email protected]
Lawn and Garden Care Department
Report a problem with a Lawn and Garden Care / Grounds Maintenance Department contract by calling 703-348-4431, or complete the online Report a Problem form. Photos for the Lawn and Garden Care / Grounds Maintenance Department should be attached to emails to [email protected].